Cancellation and Refund Policy

Thank you for choosing Incisive Ranking for your web analytics and conversion tracking needs. We strive to offer exceptional services, but we understand that there may be times when you need to cancel or request a refund. Please review our cancellation and refund policy below:

1. Cancellation Policy

  • Before Service Delivery: If the service has not yet been started, you may cancel your order at any time by contacting us. A full refund will be provided.
  • After Service Delivery: Once the service has been delivered or work has commenced, cancellations may not be possible. However, you can discuss any issues or concerns with our support team for potential solutions.

2. Refund Policy

  • Defective or Faulty Service: If the service provided does not meet the agreed-upon terms, you are eligible for a full or partial refund. Please contact us within 7 days of delivery to request a refund.
  • Non-Satisfaction: If you are not satisfied with the service, we encourage you to contact us so we can address the issue. Refunds for dissatisfaction may be considered on a case-by-case basis.

3. Request Process

To initiate a cancellation or refund request, please contact us via contact with your order details and the reason for the request.

4. Exceptions

Refunds will not be issued for completed services, incorrect service requests, or services provided according to the initial agreement.

Thank you for your understanding, and we are here to assist you!

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About Us

We are experts in Tags and Tracking Services. With experience in eCommerce and Custom Conversion tracking, Server Side Tagging, and Data tracking to help you get the advantage of ACCURATE data for better decision making. With more than 6 years of experience, We have already delivered more than 500 projects.